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Shipping policy
Thank you for choosing KickOff Gear! We are dedicated to getting your officially-inspired soccer jersey to you as efficiently as possible. Please review our shipping details below.
Processing & Shipping Times:
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Orders are processed and prepared for shipment within 1-3 business days after payment confirmation.
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We offer complimentary standard shipping on all orders worldwide.
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Delivery typically takes 7-20 business days, depending on the final destination and local customs processing times.
Shipping Destinations:
We ship to most countries around the globe. It is the customer's responsibility to provide a complete and accurate shipping address. We are not liable for delays caused by incorrect addresses or customs inspections.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.
Lost or Damaged Shipments:
If your order appears lost in transit or arrives damaged, please contact us at [email protected] within 30 days of the estimated delivery date. We will work with the carrier to investigate and resolve the issue.
Returns & Exchanges:
For information on returning an item, please refer to our comprehensive Refund Policy above.
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